When Someone Dies
Never be afraid that it is too soon to contact us. We are here to guide and help you, and to make us your first call may be the best way.
At every stage always ask for help and guidance.
If the Deceased is in Hospital
If a doctor’s certificate (the Medical Certificate of the cause of death) has been issued, the hospital will advise you of the address of the Registrar of Births and Deaths. If the doctor has referred the death to the Coroner, the Coroner’s Officer will be in touch to discuss the situation. He will advise you when the examination will take place, and if you need to arrange for registration.
Registrars — At the Registrars you will be given a green certificate for the purposes of burial and cremation, which needs to be handed to the funeral director. The Registrar will also advise you of the certificates you will need for Insurance Companies, banks, Post Office or Friendly Societies.
If the Deceased is in a Nursing Home
A Doctor/Nursing Staff will advise you as soon as a death certificate (Medical Certificate of the Cause of Death) is available and the address of their local Registrar of Births and Deaths. You may at this time be asked for your permission to contact a Funeral Director.
In the event of the nursing staff being unable to contact the next of kin, the deceased may be transferred to a local Funeral Director’s private chapel.
If the doctor has referred the death to a Coroner, he will advise you when the examination will take place, and if you need to do registration.
If the Deceased is at Home
Contact your doctor immediately. If the doctor is unknown to you, contact the Police.
Doctor — If the doctor has certified the death and he has informed you that he will be issuing a Medical Certificate of the Cause of Death death certificate, you may contact your local Funeral Director. They will visit your home and remove the deceased to their private chapel. Once the doctor has issued the death certificate you may proceed to your local Registrars of Births and Deaths to register the death.
Emergency Doctor — The emergency doctor will give you a letter to give to your own doctor, who will issue a death certificate. If your own doctor has not visited the deceased within the last fourteen days, he may refer the case to the Coroner.
Police — When the police arrive, they will summon a doctor on your behalf, who may refer the death to the Coroner. He/she will speak to you and have the deceased removed for examination. He will advise you when the examination is completed and if you need to do registration.
Registrars — At the Registrars you will be given a green certificate for burial and cremation which needs to be handed to the Funeral Director. The Registrar will also advise you of the certificates you need for Insurance Companies, banks, Post Office or Friendly Societies. After leaving the Registrars make your way to the Funeral Director of your choice. They will require the green certificate and the authority from the next of kin to remove the deceased from the Hospital/Nursing Home to the Chapel of Rest.